Showing posts with label venture capital. Show all posts
Showing posts with label venture capital. Show all posts

Wednesday, May 17, 2017

Cliff Rosenberg moves on from LinkedIn to Connect Public Companies to Tech Startups

 


Cliff Rosenberg - who has headed up Linked in Australia through its rapid rise over the past 6 years, is moving on to  pursue a career as an advisor, investor and director with public companies to help tech start-ups.

This, in my view, is a big win for the venture capital industry, and I believe that Cliff will do for VC what he did for Linked-in.

Public companies need to and indeed want to Innovate.... but need someone to rely on that they can TRUST. 

LinkedIn's marketing Director and head of enterprise, Matt Tindale will be filling in Cliff's shoes at Linked-In. .

Oliver Grand CEO of LinkedIn APAC has said about Cliff

“Cliff was also instrumental in building and keeping alive an exceptional culture in our Sydney and Melbourne office, one that continues to inspire our employees to live and breathe our mission. His leadership took us to where we are today, and will be foundational as we continue to chart a path towards our vision of creating economic opportunities for every member of the global workforce, including those in Australia and New Zealand. We wish him well for the future."

This is a legacy that I would aspire to leave. Cliff, congrats on an outstanding 6 years at Linked In , and Venture Capital Australia is fortunate to have your focus over the next 6 years!! 

Thursday, March 10, 2016

CultureAMP raises $10m

Culture Amp, a startup headquartered in Melbourne, Australia that helps businesses know just what their employees think about work, has raised US$10 million (A$13.5 million) in a new funding round. 
The Series B funding was led by Index Ventures, along with Felicis Ventures and Blackbird Ventures.
Culture Amp banks on the fact businesses now recognise a good workplace culture can provide a competitive edge, Peter Haasz, vice president said "culture is key to effective growth"
Culture Amp aims to help companies grapple with these issues by offering an analytics platform that can provide them with quantitive and qualitative data about their employee satisfaction.
The company will use the cash injection to add new features to its platform and to begin a push into Europe, Haasz said. They're just about to open a London office, to compliment those in Melbourne, San Francisco and New York.

The Culture Amp founders, Rod Hamilton, Doug English, Didier Elzinga and Jon Williams [L-R].
Monday's news marks the company's biggest funding round so far, Haasz said. It raised US$6.3 million (A$8.5 million) in March, 2015.

The company, which began in its current form in 2013, claims to have some high profile, high-tech clientele, including Slack, Namely, Airbnb, Etsy, Eventbrite, Pinterest and Warby Parker.
When asked if the company intends to one day go public, Haasz said they didn't have any specific exit goals. "Our vision is the primary motivator for us — change the world of work for 10,000 organisations," he said.
Currently, Culture Amp is in more than 500 workplaces. While it began working mostly with technology companies, it has started to field interest from a wider circle of businesses. "We got our start in technology in 2014, and partly I think that was because tech companies are inherently innovative and willing to do things differently," he said. 
"What we found last year is the credibility of working with those companies has helped us branch out into hospitality, media and mining companies."
In fact, Culture Amp is now used by five Australian Football League teams. "We have quite a large number of sporting teams," Haasz said. "Organisations where performance matters."

Tuesday, November 24, 2015

10 gems that your startup needs to nail the boring stuff

  by Steve Maarbani

In the early years of building a start-up, founders almost always overlook key corporate, legal, tax and financial hygiene matters (the boring stuff) in favour of developing their product, finding market fit and acquiring customers. It’s not an ideal approach to building a global business, but cash is tight and other things need to be prioritised, so I get it.
However, once a company has achieved the threshold milestones of technical validation and consumer validation, and you are ready to seek external capital for expansion, I’m afraid you just need to get serious about the boring stuff.
That means getting your corporate, financial and legal affairs in order. Doing so adds credibility to the founding team and helps increase your chances of a successful capital raise. After all, investors invest in the capability of the team, not just the market opportunity presented by the business.
In this second blog, I highlight the importance of having a clear corporate story and some of the key corporate hygiene matters that will matter most to investors (and which will impact on valuation).
1. What is your story?
Raising capital for your business is a highly competitive process.
Most early stage investors are presented with opportunities on a daily basis, so you need to make sure your business, your team and your operation are able to withstand scrutiny. Having a great idea is not enough.
Founders need to be able to articulate the customer problem they are solving or opportunity they are targeting, show validation of their business model, explain the likely size of the market, how their solution addresses the problem or opportunity better than the competition, what strategies they have in place to acquire market share and why their team is best placed to execute their strategy.
In short, founders need to know and sell their story.
So before you start pitching to investors, ask yourself:
  1. What is our story?
  2. Is that story compelling?
  3. Is everything that we do aligned with that story?
Once your team is clear about you story, making decisions about which milestones to prioritise in order to maximise your company’s value and the funding requirements necessary to achieve those milestones becomes much easier.
2. Is your offer document an asset or a liability?
Preparing a compelling information memorandum (IM) or pitch deck is an essential part of securing funding because it is often the first time investors read your story.
At the early stages of a company’s development, investors don’t want War and Peace, but they do want a document which concisely summarises the company’s story, includes key aspects of its model and value proposition, looks professional, and only includes representations that can withstand scrutiny during the due diligence process.
The look and feel of your IM is also important because it reflects the professionalism of your business and the credibility of your management team.
Since the IM is usually received by email, there’s no opportunity to explain inaccuracies, exaggerations or poor branding. So you need to get it right the first time.
So before you send an IM to an investor, send it to a trusted advisor for feedback and ask them to be brutal in their critique. You can guarantee that investors will be.
3. How much capital should you raise? 
This is a question I am often asked by clients. It is important to have a firm answer to this and be able to support that answer with a clear rationale.
Generally, the amount being raised should reflect the forecast capital expenditure of the company over the next 18 months and be attached to measurable milestones that are expected to increase the value of the company’s equity (plus a contingency amount).
Often during the early expansion stages, the capital being raised is earmarked for the hire of additional team members, further product development, customer acquisition and sales and marketing initiatives. Investors will want to understand these initiatives (and their costings) in some detail and be convinced that they are a wise use of the capital they are investing.
So before going to the market with an arbitrary capital raise amount, ask yourself:
  1. What are the key value-adding milestones we can achieve in the next 18 months?
  2. What will we need to spend to execute that strategy?
  3. Can we support each line item of spending with reliable costings?
4. Is your IP protected? 
Intellectual property is a startup’s key asset.
During the early years, it is not unusual for a number of people to have contributed to the business’ intellectual property, often without a clearly documented arrangement about intellectual property ownership. This relaxed approach leaves co-founders exposed to potential disputes which can compromise the company’s growth plans and poses a significant risk for investors.
Early stage investors will expect that uncontested intellectual property rights are owned by the corporate structure seeking the funding and that any intellectual property that can be protected has been, including the brand assets.
5. Is your corporate structure appropriate for external investors?
Your corporate structure should ensure that:
  1. any undocumented arrangements regarding equity have been addressed (often this is equity promised to key team members but never issued),
  2. the intellectual property and any other key assets are held by the correct entity,
  3. all team members have employment agreements or services contracts in place,
  4. asset protection has been considered, and
  5. it facilitates future expansion of the business or the sale/listing of the business.
Investors may also require a restructure of the shares such that the founder shares vest over time to address the situation where a co-founder leaves the business.
6. Have you considered the rights of existing shareholders? 
The capital raising process is often as much an exercise in stakeholder management as it is a showcase for new investors.
Introducing new shareholders to a company can change its culture, potentially dilute existing shareholders and alter its management dynamics. Therefore, it is important that existing shareholders are aligned with the capital raise strategy before approaching external investors.
The company’s constitution and shareholders’ agreement should also be consulted to ensure the pre-emptive rights of existing shareholders are understood and addressed.
The more complicated your member register, the more time you will need to dedicate to internal stakeholder management. Without the support of existing shareholders, the capital raise program can be unnecessarily delayed or frustrated.
7. Does your capital raise comply with fundraising laws?
The Corporations Act (Cth) 2001 requires disclosure to investors when an offer of securities for issue is made, unless an exemption applies.
Disclosure is generally made by way of a prospectus, a short form prospectus or an offer information statement. Each type of disclosure document requires varying levels of regulated content which can be time consuming and costly to prepare.
It is important that the founders understand the fundraising rules and the details of the available exemptions to ensure the fundraising campaign is carried out in the most efficient and cost-effective way without contravening the corporations legislation.
8. What will you do with shareholder loans?
Seed stage funding contributed by the founders is often provided to the business in the form of shareholder loans. External investors coming on board during the expansion stages will generally see that capital as part of the founders’ sweat equity and not permit shareholder loans to be paid out of any new capital raised.
Before you speak to investors, ensure your shareholders are aligned regarding the likelihood of converting shareholder loans to equity or forgiving the loans as part of the fundraising.
9. Have you claimed all of your R&D tax incentive entitlement? 
The R&D tax incentive provides a key opportunity to fund ongoing development and increase cash flows within the business, as well as leveraging the equity capital raised from private investors. 
For companies with turnover of less than $20m, this program provides up to 45 cents cash back for every $1 spent on eligible R&D activities thus benefitting emerging companies the most (particularly those pre-revenue where tax losses are likely to be available). The process is self-assessment and non-discriminatory in regards to industry, with claims lodged on a yearly basis to access annual refunds.
Investors will expect that companies have maximised the opportunities available to them under the R&D Tax Incentive program and have utilised the additional cash available to their advantage.
10. Are you ready for due diligence?
Investors who are interested in investing in your company will want to conduct their own investigations of your business, known as due diligence.
Those investors will seek to test the key representations made in the IM and assess for themselves whether the claims that have been made are accurate. Due diligence will also focus on any aspects of the business which is critical to its value or is an area of risk.
This will include an assessment of your corporate structure, shareholders agreement, the terms of any outstanding or unissued equity (or instruments convertible to equity), intellectual property, material contracts, joint ventures, key supplier/customer agreements, the skills and experience of the management team and any other material aspect of your business that has an implication on its value.
To prepare for this, founders should undertake their own assessment of these matters and collate all relevant documentation to ensure an efficient due diligence process.
Before approaching external investors, ask yourself, are we ready to answer the tough questions about this business and provide all necessary supporting documentation.
Conclusion
The key to the fundraising process is preparation. Founders that approach investors too soon and without the right preparation waste time and energy working out the importance of the matters detailed above. So before your first pitch, prepare, prepare, prepare, because it’s almost impossible to make a second first impression.
In the next article, we look at the key aspects of deal term structuring.
Steven Maarbani - PwC, Partner, Venture Capital ; Private Equity

Monday, October 26, 2015

Building our Future - Nurturing our Innovators

1n 2002 BSI identified a need to support innovators.... 13 years on, with innovation squarely on the agenda, and 13 years of blood , sweat and tears, helping entrepreneurs and innovators grow, we are looking forward, together with the Superannuation and Investment community,  being a contributor to Australia's future, supporting and nurturing innovation!




Are public companies dinosaurs? Is it better to invest your super in startups and the new economy ? Can the 2 paradigms work together to create a win win win?

Ownership and management
Managers deal with anonymous owners, represented by fund managers who buy and sell shares listed on a stock exchange with no emotion. By trying to align management with stock options aligned to financial returns - short term decisions are made, innovation stifled (you can't go wrong by hiring IBM) and profits tend to be manipulated to manage shareholders expectations (HIH in Australia, Enron, the 2008 banking crisis, what's next?)

Ownership and management of a startup however, is aligned . Founders, staff and backers exert control directly. 

The new way

Young entrepreneurs are creating new firms in shared spaces and collaboration, fuelled by  beer, pizza coffe and dreams- turning dreams into business.

Startups are in every facet of business -  
  • spectacles (Warby Parker) 
  • finance (Symphony and XERO).
  • fashion (BCNU adn Lulu Lemon) 
  • Airbnb put up nearly 17m guests over the summer 
  • Uber drives millions of people every day. 
  • WeWork, an American outfit that provides accommodation for startups, has 8,000 companies with 30,000 workers in 56 locations in 17 cities.
and the list goes on
  • Startups exploit new technology, enabling them to go global without being big themselves. They expand  fast and efficiently by outsourcing. 
  • They can incorporate online for a few hundred dollars, 
  • raise money from crowdsourcing sites such as Kickstarter, 
  • hire programmers from Upwork, 
  • rent computer-processing power from Amazon, 
  • find manufacturers on Alibaba, 
  • find designers on 99 designs,  
  • arrange payments systems at Square, 
  • build their CRms on Zoho and 
  • manage their accounting on the phone with Xero, 
and immediately set about conquering the world.

Vizio was the bestselling brand of television in America in 2010 with just 200 employees. WhatsApp was sold to  Facebook for $19 billion with fewer than 60 employees and revenues of $20m.

In Australia ......
Xero , Redbubble. Dimension data,  Rhype, Spectrum Health, 99 designs. Spreets, Canva, Referron, incubation places such as Fishburners and muru-d.


How can ordinary people invest in startups directly through platforms?
There are organisations  who invest in startups such as SeedInvest .

The Australian Government is putting  out a paper in December to encourage this type of investment. WIll let you know... watch this space!

  • Is Crowdsourcing sourcing the future? 
  • SMSF Investment?
  • The ASX and public company can be a brilliant efficient way for startups to scale and give public a chance to share ..... But they will be investing in the people not the machine.
What needs to be done for this to happen?

A change of mindset in the investment community and an ease up on regulations. 

Personally, I am looking forward to the next 10 years to 2025!!!



Tuesday, April 22, 2014

Australia’s Campaign Monitor Raises $250 Million from Insight



Ben Richardson (left) and Dave Greiner grew up across the street from one another near Sydney, Australia. Now their email-marketing firm, Campaign Monitor, landed a $25m capital raise!

WSJ - ByShira Ovide 


A 10-year-old “startup” in Australia is joining the rarefied strata of buzzy young companies like Uber, Keynected , Referron and   Dropbox.
Sydney-based Campaign Monitor, which makes software for email-marketing pitches, has raised  $250 million from venture-capital firm Insight Venture Partners (its first raise!)
The injection is among the biggest recent venture rounds. Since the start of 2013, only a few companies, including Dropbox, Airbnb and Uber, raised more money from venture-capital firms, according to data provider Dow Jones VentureSource and Wall Street Journal reporting. It’s also unusual for a single firm to make such a large investment.
Campaign Monitor says its email templates are easy enough for non-tech-savvy employees to use, and it says its prices are flexible enough for companies that blast thousands of emails, or for people who just send a couple of emails a year.
The company is among a growing roster catering to an increasingly digital-obsessed marketing industry...technology firms are crafting software to help marketing departments manage digital pitches, keep tabs on social-media messages and analyze the impact of their spending.
Marketing-technology companies have been a hit with investors, too. ExactTarget and Responsys were acquired in the last year in billion-dollar-plus takeovers. Marketo, which went public in May 2013, reached a market value of $1.8 billion before falling about 30% in the past two months.
“Marketers are going to get more aggressive in their tech spend,” said Deven Parekh, a managing director at Insight, who also said email remains a core pillar of marketing campaigns. “When we look at the trends in marketing, [Campaign Monitor] certainly plays on those trends,” he said.
Campaign Monitor germinated out of a late-1990s university business started by Ben Richardson and Dave Greiner, who grew up across the street from one another in the Sydney suburbs. The pair said they grew frustrated when they tried to use email marketing tools for their company creating custom websites.
Richardson and Greiner spent their spare hours writing software to improve on those clunky tools. About a year after they launched Campaign Monitor software in late 2004, it had three times the revenue of their web-design firm. The pair decided to focus on that business.
The founders declined to say how much revenue the company generates, but said Campaign Monitor has been profitable every month of its life. That has allowed them to self-fund the company.
Richardson and Greiner said about six months ago they began to weigh bringing in an investor for expertise and to help the company expand.
“We’re proud of the last 10 years. If we look at the next 10 years there are a whole lot of growth opportunities ahead for us,” Greiner said.
The pair said they plan to use the fresh investment funds to expand their own marketing, and to hire more sales people to court new customers. Campaign Monitor also plans to open its first U.S. office. About 80% of the company’s customers are in North America and Western Europe, but roughly 40 of the company’s 65 employees are in Australia.
The company also plans to give its employees ownership stakes in the company for the first time, and may expand senior management.
Parekh said the unusually large $250 million investment reflects Campaign Monitor’s maturity and greater revenue than most young companies starting to bring in outside investors.

Thursday, January 09, 2014

5 Australian Startups to Watch in 2014

From StartupSmart.com

The Australian start-up ecosystem continues to grow rapidly, with hundreds of start-ups and several new funds and incubators emerging last year.

Startupsmart has picked 5 Australian start-ups to watch in 2014.

Pozible (Melbourne)

With crowdfunding taking off across the world and in Australia, this home-grown platform is one to watch as they take their show on the road and starttargeting the United States.

Pozible’s communications manager, Reuben Acciano, told StartupSmart in September they’d grown 550% in the last 18 months.

Despite their solid growth and big plans, the Pozible team will also need to keep an eye on their home market with major international competitors such as Kickstarter set up Australian offices and targeted campaigns.

“The nature of start-ups is we have strategies for anything that can happen, we know where we want to be but we need to be a little reactive. When the situation changes, we’re ready to move with it,” Acciano said.

Ollo Mobile (Brisbane)

This start-up burst onto the scene last year, taking out a series of pitching competitions, heading off to Silicon Valley briefly and launching a crowdfunding campaign, all steps in their promotional. strategy to build awareness about their alternative to the panic button for elderly or unwell family members.

Now targeting the United States for both consumers and funding, the start-up will begin their international roll out in 2014, tapping into an international demographic trend of ageing populations.

“What we’re doing is a bit different and finding investors with experience in our space and access to the market channels has been difficult here as it is such a small community and what we’re doing is quite specialised,” co-founder Hugh Geiger told StartupSmart.

Your Fork (Sydney)

Despite only being a few months old, this start-up sits amid several trends that could take off in 2014.

A hyperlocal, peer-to-peer network for delivering homemade meals, Your Fork taps into collaborative consumption, internet enabled connections and crowdsourced solutions as well as Australia’s growing interest in foreign and unusual foods.

Launched by brothers and start-up veterans Roshan and Shanu Mahanama, Your Fork is currently overseeing their first alpha test location in Sydney.

The Mahanama brothers aren’t the only start-ups to have connected the trends that could make this kind of start-up take off in 2014. Several other start-ups are exploring the idea and experimenting independently across Australia.

But Roshan says the idea is so new they’d welcome competition from other start-ups to develop the model and public understanding.

“Ironically what we need is more than one start-up attacking this space,” Roshan says. “A big challenge is raising awareness of this emerging market. So if there are more of us we can accelerate it, and consolidation will happen later down the track.”

CoinJar (Melbourne)

Everyone is talking about bitcoin this year, which comes as no surprise to Asher Tan and Ryan Zhou, the founders of CoinJar who have been passionate about the digital currency’s potential since before it was news.

In December, Tan told StartupSmart despite the ups and downs in bitcoin’s value, its time had come.

“A lot of people talk about a bitcoin bubble, but the case is too strong to ignore,” Tan said. “One of the unique draws of bitcoin is totally people-powered. As long as people remain interested, bitcoin won’t die out.”

Experimenting at the forefront of innovation and digital practice has brought challenges to the team, who found their personal accounts at the Commonwealth Bank frozen without warning or explanation in August.

Despite the newness and risk of bitcoin, the AngelCube accelerator graduate recently received $500,000 from Blackbird Ventures. The funds will go towards speeding up their global expansion.

Tan described the investment as a credibility breakthrough for their start-up.

“We’re very new to this, so the investors are bringing legitimacy to our business. A lot of people ask us how do they know we’re not a scam, so having such well-known and respected investors means people will trust us more.”

Ingogo (Sydney)

Launched in 2011, ingogo started life as a taxi booking app and has grown steadily ever since, with chief executive Hamish Petrie telling StartupSmart in August 2013 they had reached 15% of the Sydney taxi drivers.

2013 was a huge year for ingogo, who announced a partnership with ANZ, successful million dollar fundraising rounds in February, August and December.

They also announced a game-changing payment platform via a partnership with ANZ. Not only is the payment system an additional revenue stream from their taxi business, but also has significant potential to be rolled out into other industries.

“A lot of the IP we’ve built up is applicable to other environments that are possibly less demanding,” Petrie said. “We’ve learned a lot about doing payments in a mobile and challenging environment. Taxi payments involve a lot of issues with mobile internet connections, drivers speaking different languages and the need to process payments reliably and rapidly.”

Petrie told StartupSmart the start-up will break even early this year, and shared his plans to list the three year old company on the ASX in 2014.

Wednesday, June 05, 2013

8 Tips To Get the Most Out of Your Investors and Board

Inspirational!!
Posted on May 27, 2013Mark Suster — 15 Comments and 283 Reactions
Rob Bailey is the CEO of DataSift. He wrote a post this long weekend on how he manages the board of DataSift.
Screen Shot 2013-05-27 at 8.07.34 PM
Datasift is valuable to any business for marketing, customer research, product development, market analysis, etc.
In Rob’s post he asserts, “You get the VCs you deserve” and the corollary “You get the performance out of your board that you deserve.”
His argument is as follows
  • Spend time building investor relationship long before you raise money. 
  • By spending more time educating your board on your business you get more valuable advice from them
  • Your goal should be to turn your VCs into extended members of your team to get real value from them
  • Understanding where your VC partner sits in their respective fund and where their fund is in the cycle of its investment lifecycle will help you understand your VCs behavior.
Rob has grown our US operations from 1 employee (him) to a global organization of 75 employees that will finish the year with 8-digit revenues (90+% recurring) and more than 350% year-over-year growth.
Growth like this, this early in a company’s lifecycle rarely happens.
In this period (less than 2 years) he has brought on incredibly talented senior execs is sales, marketing, product management, client services, finance, vp engineering and more. In his spare time he raised nearly $30 million.
But the thing I am most proud of about Rob is that he has taken a company with a uniquely talented founder  CTO – Nick Halstead – and managed to build a very tight working relationship with Nick where we drive world-class product development without having the usual founder / CEO conflicts. Oh, and did I mention – Rob is in SF and Nick is in the UK. Rob has taken 15 trips to England and Nick even more to the US. It is really working.
The team consists of a highly intelligent and opinionated founder – Nick Halstead. Wallflower – yours truly. Quiet-as-a-mouse Roger Ehrenberg of IA Ventures. True-to-his-heritage Rory O’Driscoll from Scale Ventures. And then there is the one true gentleman of the bunch – Chris Smart, who is non-exec chairman. In addition to helping manage the board Chris also helps represent the interests of the angel investors / common stock holders.
Oh, and did I mention:
Roger – NYC, Rob/Rory – NorCal, Nick/Chris – London ; me – Los Angeles. That in itself is quite a challenge.
So what are Rob’s secret hacks that he didn’t spill in his blog post? 
Here is what I imagine Rob would say were his most effective tools. Sincerely – he is better at managing his board than any exec I have worked with.

1. Email updates frequently

Rob is an over communicator. When it comes to your board this is something to emulate. If you have investors or board members that have wide relationships you can get significantly more value out of them by keeping them informed.
Why?
Investors and board members who know your strategic objectives can advocate on your behalf when they have chance encounters with your partners, customers or potential future investors. The more they know your strategic objectives the more laterally they can act on your behalf in key situations.
Investors and board members who know your key talking points (simplified marketing messages) will help you penetrate the consciousness of even the most hard to reach individuals. I am on a board that does business with Yahoo! One key board member knows Marissa. So naturally we’re pushing for him to drop critical information when their paths cross organically.
Trust me – that kind of encounter can mean the difference between securing a contract, protecting yourself from getting turfed or getting acquired one day.
Equally each of your board members are probably on 5-10 boards. Each of your angels or seed investors may have 20-30 investments.
When they meet Marissa – you want them talking about you more than the others.
And as Rob points out – if you email members with short updates more frequently they are more up to speed when you do need them to weigh in.
How much is too much?
I guess you’ll have to ask them but I’d err on the side of more and let them tell you to dial it back. I’d err on the side of shorter updates versus longer ones. Key point – if your emails are as long as my blog posts you’re forked. Board members will file them rather than read them. Remember – they have 10 other boards.
Make your emails actionable. If you want somebody to take action make it clear what you want them to do.

2. Send Text messaging for rapid responses

Any CEO worth his or her salt knows that her investors get an insane amount of emails and often spend 8+ hours / day in meetings (board meetings, pitches, partner meetings, LP meetings, corporate relationship meetings) so often email is done on the run on one’s iPhone or in the early morning / late evening.
It is common for an investor to read the email but not immediately reply. After all – she is just trying to get through 99 unread emails.
I always encourage people to send the email anyways with the full description of what you want but if the email requires an action then send a follow-on text 24 hours later. It should simply say, “I wanted to call your attention to the email I sent yesterday – it has 1 action for you.” Or, “I sent u an email. Can you please call Stacy to ask about our BD deal? Hoping to hear back tmrw.”
I know it sounds obvious. Trust me – most people don’t do it. Rob does it. On steroids. Sometimes 3x / week. He did it yesterday, “Mark, I’m going to write a blog post following on from your VC’s aren’t dumb. k?” and this morning, “Mark, I sent intro to [redacted], she is in LA. Please meet her while she’s there.”
Here’s the thing people don’t quite get.
VCs crave the ability to help portfolio companies. We’re all secretly paranoid we’re not helping enough and want to know how to be more helpful. When a company gives you a discrete action to carry out – it’s gold dust – I promise you. If board members start joking amongst themselves (as we at DataSift do) that you “got another Rob assignment” you know you’re on the right track.
Rob jokes about it. He makes fun of himself for always asking. He is very pleasant when he calls and writes. And by now we all consider him a friend. If anything we feel indebted to him for his hard work. So if all I need to do is make some customer calls, interview potential employees or help with his fund-raising decks – hallelujah.

3. Ask for short conference calls

I would say the norm for many early-stage companies is somewhere between 6-10 in-person meetings per year. The earlier stage the more likely it is 10 meetings and the later stage the more likely it is 6.
In either case it is very helpful to have a series of 30-45 minute calls in between. Don’t have calls for calls sake. Have topics.
“We’re trying to figure out how to best get a deal with Google. Here are our key contacts. I’d like to schedule a 45-minute call to agree our strategy and understand who your key contacts are.”
Sure – you could do this via email. But by doing quick calls you feel more connected. More information comes out. You start to act cohesively as a group.
And you can often throw in a separate action like approving stock-option grants, getting approval for CAPEX spend, discussing fund raising timing – whatever.

4. Always seek input

You may have an opinion on your market-entry strategy for Europe. You may know how much to pay in cash or equity for your new VP Engineering. You may have the best planning for your on-stage appearance at All Things D.
But asking your board will keep them engaged. It will also often yield unexpected results. For starters your board may have a different perspective than you. That role as sparring partner can be useful if for nothing else than to test your resolve.
I have seen these kinds of discussions change the strategic moves of a company or yield relationships that we didn’t know a board member had to help drive forward an initiative.
If nothing else you will create board cohesion and board education by engaging your board.

5. Assigns tasks

Already covered. But seriously. Assign away. Ask for help reviewing your press release. Ask your VC to send a critical email to a contact. Ask them for a meeting to review your pricing strategy with you. Ask for intros. Ask them to mention you to the press, speak about you on stage when they do public events, whatever.

6. Fight hard, yield when appropriate and always be willing to take feedback

In Rob’s spare time he always seems to be going to a boxing class or some other competitive, physical activity. It’s a good metaphor for his board style. He fights hard for what he believes in. In some cases we disagree with him but decide to trust him if his resolve is firm and his logic is sound.
When it’s me who disagrees I usually formalize it by saying, “OK, Rob. I see it slightly differently but you live in this business every day so I’ll yield to your judgment. Let’s just revisit in 6 months and see if you still feel the same way.”
It’s particularly easy to give in to Rob because he is willing to back down when he either perceives that the board is unified on a different perspective than his own or when he realizes that his logic on an issue wasn’t as sound as his sparring partner.
Sometimes we fight. It sort of feels like fighting with my brothers. One of us usually calls back a couple of hours later to say they were sorry. Or they now see the other persons’s perspective.
I respect Rob a lot and the fact that he is willing to take feedback when warranted gives his great credibility.
When we recommended that Rob get a CEO coach he not only embraced it but craved it and thanked us for suggesting it. Rob is driven to learn. And improve.

7. Manages board meeting expectations (before & after)

We’ve had some good board meetings and some bad ones.
One thing Rob is consistent about is feedback. He calls us all before the board meeting to tell us what he plans to cover and see if we have other agenda items.
Equally important he calls us all after the board meeting.
“How did it go? Where could we improve? What worked for you? Where did we fall short?”
He also gives us feedback on our performance. Usually it is reminding us to be a bit nicer ;-)

8. Results & Measurement oriented

Rob is goal driven and therefore measurement driven. He sets clear goals for what he wants to achieve. He doesn’t just set revenue goals but he sets “quality of revenue” goals.
He sets goals for MRR (monthly recurring revenue) to differentiate from one-time revenue, license revenue, services revenue and other.
He sets goals for revenue diversification (can’t get all revenue from few customers or few partners).
By being so metrics driven we can have a lot more quantifiable and objective discussions at board meetings and at mid-point reviews.

Tuesday, May 07, 2013

Some Gems from Start-Up Entrepreneurs - what are yours?

Kumar Subramanum - Media Melon see interview 

  • Partner with others who are bigger, 
  • partner with as many as possible, 
  • build a great team that is complementary to each other
Dean Mcevoy - Spreets and Booking Angel see interview 
  • Validate your idea
  • Try different things
  • Ready , Aim, Fire - Just do it!
Simon Butler - Eone and Contivio - see profile
  • Define your market
  • Make sure your product is a painkiller
  • Do well and let themm talk
  • persistance and commitment to see it to the end
M Seebety
  • Focus on core business
  • Focus on Customer needs - not technology and gadgets
Richard Zippel - Sun Microsystems
  • Be passionate and believein what you have got
Damian Perry
  • Strong People - hire the best
  • Stay focussed
Gilad Shlag - CEO Meemix see video 
  • What is your Competitive Advantage
  • Size of market
  • Team is key
  • Find good investors and look after them 
Ron Yekutiel - CEO Kaltura - see video  and another 
  • Entrepreneurship is an art not a science
  • be able to turn 180 degrees in another direction
  • Follow your dream
  • Focus
  • Passionate, enjoy
  • Delegate
  • Do it