Wednesday, March 02, 2016

Melbourne startup HealthKit raises $1.6 million Series A round

From start up daily 
healthkit alison hardacre lachlan wheeler

Melbourne healthtech startup HealthKit, which has created a practice management system for private practices, a practitioner directory, and a health management platform for patients, has raised $1.6 million in a Series A round led by a Melbourne-based family office investor, with participation from existing investors.

The funding will go towards building out the team, product enhancements, and expanding the platform into Asia, Europe, and North America. This is the first substantial round of funding for the startup, which raised a small amount of angel funding in its early days.

Launched in 2012 by Lachlan Wheeler and Alison Hardacre, HealthKit now has over 11,000 practitioners around the world using its practice management software, while its directory boasts more than 220,000 practitioner profiles. The startup stated that 90 percent of its practitioner base is located in Australia, with the rest spread across more than 40 countries.

The global expansion was planned from the get go, with Wheeler and Hardacre originally working on a health platform for the Australian system before realising that the same problems were facing healthcare systems globally, and starting over on HealthKit. Wheeler said the fresh funding will now help the startup accelerate its push overseas.

“The funding will allow us to grow the team five-fold. We will also add product features, functions and integrations along with mobile platform capability to benefit practitioners and patients,” he said.

Cofounder Alison Hardacre added that the startup found an investor who will “really help us achieve our growth and who is committed to our vision of making health better.”

“We are building a global network of practitioners and patients, and all while growing a pool of anonymised data that can be used to better understand global health trends. So far we have achieved 1 percent of what we want to achieve,” she said.

This data aspect of the platform is particularly interesting; HealthKit collects health data through its booking system and the exercise and food diaries made available to patients.

Hardacre previously told Startup Daily that the startup is looking at various ways to put this data to work to help better understand health.

“We built HealthKit as a data analytics hub right from inception. We knew that the anonymised health data would have benefits for governments, to show where there may be a shortage of practitioners or disease clusters; medical researchers, to analyse patient populations and health data metrics; and corporate partners, such as pharmaceutical companies for clinical trial participant recruitment,” she said.

It’s set to be a big year for the Australian healthtech space, with health insurance company HCF last month announcing the startups taking part in its HCF Catalyst accelerator and scale up program with Slingshot. Companies taking part include CareMonkey, My Health Test, and Curo.

Image: Lahclan Wheeler and Alison Hardacre. Source: Supplied

Sunday, February 28, 2016

Join us for Breakfast for the BBG Breakfast Briefings launch in March and April

What is BBG?
Business Builders Group (BBG) is designed to help you grow your business via a powerful close knit referral marketing community. The group is about helping each other grow each others business through referrals!
The BBG Process is specifically designed to overcome the key challenges that business owners and executives face when attracting referrals ... through their Community, unique BBG Structure, Professional Mentoring and Best of Breed Tools. 
The power of warm referrals work!


When registering for breakfast , be sure to enter in the promotional code"referron007" for your complimentary tickets




Saturday, February 27, 2016

Top 10 Big Mistakes by Entrepreneurs

Great talk by Guy Kawasaki - who I met at AlwaysOn a few years back.
ex Apple, now Canva evangelist and Exec fellow at Haas business school - prolific blogger




1. Multiply big numbers by 1pc

If only 1 percent of Entrepreneurs in Australia will join BBG, it will turn $15m make a profit of $5m and be worth $100m and multiply that by 10 countries! (If only!!!!!)

I hear plans along these lines every day. Huge mistake. It is hard to get 1 percent. Plus I don’t think any investor wants to hear that you want to get a mere 1 percent.

Be realistic with your projections. Work from the bottom up... What is your warm lead base, how many will look at the proposition , how many will you convert - based on market research or an actual sample! 

2. Scale too fast

Build infrastructure and business doesn't come! Be sure to build a laser focussed plan - to scale an already successful model - before diluting to build infrastructure 

I've never seen a business going broke by making sure more money goes out than comes in!! 

Case in point Atlassian ! Most successful Australian startup! 

Case in point... 2 technologies in competing space 

Company A - raised $8m - built infrastructure - entrepreneurs energy focussed on cap raise and infrastructure... Cash burn - Entrepreneur's vision is diluted with hired gun CEO - business sca

Company B - small team - laser focus on serving customers and building what customer wants - from 6 people - living on beer and pizza - now with annuity of $1m plus per annum and writing $100k plus a quarter

Make sure you have built a solid small business with a set of core customers - then think about the next step in scaling your business.

3) Focus on partnerships.

Most partnerships and JVs are just blowing smoke. Most partnerships are bullshit.

Sales solves most things and fixes most mistakes! (Money talks and bullshit walks)


4. Focus on the pitch.

Most entrepreneurs are so focused on the pitch that they think the most important tool is PowerPoint. The reason for your company is not to raise money. The end goal is to create customers.

A prototype and a demo is worth a thousand PowerPoints.
(Download Referron and have a play! )

5. Use too many slides
10:20:30 rule
10 points
20 minutes
30 point font

DONT

In the first minute, explain what you do. Not who you are. Nobody gives a shit. If you need money, it’s because you’ve not been successful so far.  … don’t tell about your team. Focus on what you do.... What is the pain you have solved 

Canva .... “We have democratized design so people don’t have to buy Photoshop and spend weeks learning.”

Referron ...." We have enabled people to easily refer (within 3 taps) and track measure and reward referrals! "

6. Proceed serially.
First raise money, then hire team, then get sales, then go public. But life is not serial. 

I need to raise money, hire, sell, support all at the same time. Life is a bitch.

7. Retain control.
Retaining control is a delusion. You think if you have 51 percent of the company, you control it. You are a tool, a means to an end to the investor. They want to give you a dollar and make back $50. If they don't - they will fuck you over! 

Have a small percentage of a Google or Apple rather than 51 percent of a piece of crap. 

8. Use patents for defensibility.
It will impress your parents. The ideal number of times to use “patent” in your pitch is one. But you won’t win a patent lawsuit against Google or Apple or Microsoft. The exception to this may be biotech, but generally don’t say patents make you 

Focus on building your business.... Scale makes you defensible.

(Too many examples of this!!)

Scale makes you defensible.

9. Hire like you.
If you’re male and white, you hire male and white. If you’re young, you hire young.

If you’re a kid, you need an adult. If you’re a man, you need women. It takes two women to overcome the stupidity of one man. Hire people who are different from you.

10. Befriend your investors.
You think they really like you. That they have faith in you. That is a very tenuous relationship. Accept the role that you are a means to an end.

As long as you exceed expectations, it will be a friendly and cordial relationship. 

Being an Entrepreneur is not for the faint hearted! Welcome to club fear!!!!



Wednesday, February 24, 2016

Venture Capital in Australia: 4 Gems from TED X 2016

Venture Capital in Australia: 4 Gems from TED X 2016:


4 Gems from TED X 2016



Why Procrastination works - from Australis own Vik Nithy 



I learned that pretty much everyone procrastinates, and that pretty much everyone does not feel they have enough time to finish the things they start.

This great quote from Leonard Bernstein was shared,” "Two things are necessary for great achievement: A plan, and not quite enough time.” I learned that Leonardo DaVinci toiled for 16 years on the Mona Lisa. I learned that while procrastination can be a vice to productivity, it can be a boon to creativity.


Riccardo Sabatini, showed us the amazing potential from us understanding  the entire human genome

   



He wheeled out on stage 175 huge books with 262,000 pages of information, each page filled with A, G, T and Cs, containing the entire DNA of Craig Venter. 

If just two letters were in the wrong order, it would mean he has cystic fibrosis. 

If just two letters were in the wrong order, it would mean he has cystic fibrosis. Using machine learning, he is now able to predict things like height, eye color, skin color, and even facial structure based on a person’s genome.

Using machine learning, we are now able to predict (and potentially change!!)  things like height, eye color, skin color, and even facial structure based on a person’s genome.

How Joe Gebbia formed the idea of Airbnb 
I thought of a way to make a few bucks, turning our place into "designers bed and breakfast". Offering yourg designers who come into town a place to crash during the 4 day event, complete with wireless internet, a small desk space, sa sleeoing mat and breakfast each morning... hah!! 

"the sharing economy really isn’t just about sharing. It’s about commerce. But it’s about commerce with the promise of human connection."

The promise of virtual reality (VR) and augmented reality (AR). 


Microsoft showing their Hololens augmented reality headset.
At TED, Microsoft showed their Hololens augmented reality headset. It precisely maps the room, and projects objects that you can interact with directly and seamlessly into your environment.

 My mind was blown looking at the possibility below of imagining a future where you can walk around in a magical forrest. Look how amazingly realistic the surface is, and how close you can get to the experience.I VR and AR is going to have a dramatic effect on  entertainment, educational, and productivity applications beyond anything we can easily imagine today.

I can't wait to see what kinds of impact these ideas have in the future.

inspired by Bill Goss 

Saturday, February 20, 2016

Is higher spending a pathway to prosperity?

 Tax Cuts or Investment in our future?: Treasurer Scott Morrison and his team are busy preparing the Australian Budget (or if thy already have, busy preparing how to sell it to the Australian public.



Here's a thought..... If you focus on reducing expenditure - you can only reduce your expenditure to 0 - and when you do that - all is destroyed.If you focus on the upside - it's not that relevant what you spend - if you earn more .... And there is no limit to the upside that you can create! 

In my view - continue to focus on investing on infrastructure, on education, on innovation. Spend more, continue to build and improve infrastructure, support the innovators , entrepreneurs and business builders - invest in building value - and the money will come - it always does.


WHAT DO YOU THINK?

Thursday, February 18, 2016

VC in Australia in 2016 is looking good

With four funds with $800m to invest , Blackbird, Blue Sky Venture Capital, Square Peg Capital and Brandon Capital all announcing $200 million raisings. and a host of success stories, Blackbird's Scevak is looking forward to exciting times in the Australian VC world. 
As these funds begin to deploy capital to local startups, the market will inevitably begin to compete with the world, Blue Sky Venture Capital investment director Elaine Stead tells Startup.
Is there enough deal flow to place these funds in Oz! It us known that the money is made in the series A an B rounds - when companies are established and ready to scale aka Atlassian 
Tony Holt of Square Peg says the industry will take a while to mature, and building a successful VC community does not happen overnight 

" This year will see large deployments of venture capital into the Australian startup ecosystem.We have a significant capacity to invest,” Holt says.

“We’ve had interest that has exceeded our expectations. We’re certainly in a position where we are investing from the new fund.”
Blackbird is on the hunt for founders that are ready to scale globally, Scavek says.
“We want to invest in ever more ambitious Australians who are aiming to be the best in the world, not the best in Australia,” he says.
“We’ll simply invest in the best entrepreneurs at a pace that we think makes sense.”
Blue Sky Ventures will be looking to close its own $200 million fund by the end of the year and is on the verge of fully deploying its previous fund after it was closed only eight months ago.
“That’s a strong signal of the deal-flow quality and volume we are seeing at the moment,” Stead says.
“This year we will be relentlessly focused on delivering investor value.
“We have three investments in the works right now which I look forward to sharing with everyone when we can talk about them.
“Then we will focus on developing deal-flow for our third fund so we can hit the ground running when it closes.” Watch outkleiner Perkins !!!!!

Thursday, February 11, 2016

Australian startup knocks back $1 million



Troy Westley knocks back $1 million investment offer from his Melbourne based startup "CareMonkey" after  winning the Slush international startup pitch challenge after taking out the local competition in Melbourne.

The event was a great opportunity to network and meet potential partners and winning it was great publicity for us.” 

CareMonkey provides a system of managing sensitive personal and medical information stored by schools, clubs and groups with a duty of care, expanding from a team of eight in November to 17.

The company saw more revenue in November and December last year than all of the previous financial year and is “quite profitable”, Westley says.

“The business is growing fast – we’re earning good revenue,” he says. “We’ve turned into a profitable organisation.”

Because of this Westley says he isn’t interested in any outside investments at the moment – even a $1 million one.

“We did take it seriously and had a look at taking the investment but my co-founder and I decided that our focus is on generating revenue and proving we can be a profitable company,” he says. (Taking a leaf out of Mike and Scott's unicorn, Atlassian! )

We would rather focus on building the business than spending energy raising capital.

The Secret Formula 

Providing a great product, having happy customers and earning revenue.
We are spending our energy focussing on our  customers, giving them massive value so that they would be delighted to pay to use our service.

“From the very first customer we had revenue – I think that’s a good way to build a sustainable business.”

International Aspirations 

Westley says a move into the US and UK is already in the works, and we’ll do the same there as we’ve done here,” he says.

“We’ll get a foothold, get happy customers, earn revenue and understand what we need to do to be a dominant player in those markets."

“After that it’d be a good time to go to investors.”

Friday, January 22, 2016

How to get involved in the Australian Startup Community in 2016




 Views • 98 Likes • 19 Comments

The startup scene in Australia is gaining momentum very quickly, with over $1 Billion dollars in new funds announced in 2015, the federal government's new innovation policy and awesome state and local government initiatives, like Advance Qld and Brisbane City Council's new startup hub, there is a lot of excitement around startups and innovation!
How do you get involved and if you're a startup founder what are you doing to capitalise on all these initiatives?

Here's 10 things you can do to get engaged in the startup scene in Australia:

1.     Sign up for the StartupAus email.  https://startupaus.org/ StartupAus is the startup communities voice and has great relationships with all the incubators, accelerators, coworking spaces, events and the local, state and federal governments. You'll find out about events and get insight into the key players, initiatives and opportunities to participate in the startup ecosystem.

2.    Attend an event at an accelerator or coworking space. checkout http://www.rivercitylabs.net/ , http://www.ilabaccelerator.com/ in Brisbane http://fishburners.org/ , https://www.bluechilli.com/ , http://stoneandchalk.com.au/ , http://tankstreamlabs.com/  in Sydney http://yorkbutterfactory.com/ in Melbourne just to name a few.

3.    Checkout what's happening with the federal governments National Innovation and Science Agenda http://www.innovation.gov.au/

4.    Checkout what the QLD Governement is doing with Advance Qld  http://advanceqld.initiatives.qld.gov.au/  and check out what the other states are doing by visiting their websites.

5.    Attend a startup event, there are literally hundreds of big and small startup events happening around Australia in 2016. Check the events calendar at StartupAus or any of the coworking spaces to find out more.

6.    For a great source of startup news checkout http://www.startupsmart.com.au/ 

7.    Sign up for This Week in Startups Australia a great podcast about the Australian Startup Scene hosted by my friend Mark Pesce.  https://itunes.apple.com/au/podcast/twista-this-week-in-startups/id951368363?mt=2

8.    Visit a local startup, find a local startup in an area you're interested in, most founders will happily grab a coffee with you and help you to get a feel for the community and the right people to engage with. Come and meet our team at www.redeye.co 

9.    Attend a startup weekend in your capital city, find out more at http://www.up.co/ 

10. Start a startup! Its a wild ride, you'll learn stacks about business, leadership, building teams, solving problems, servicing clients, making money.... and not sleeping :-

Saturday, January 16, 2016

What's the next frontier?



It was radio, the television, then internet then mobile.......

It was IBM, then Microsoft, then Google then Facebook

What's next? 

Virtual Reality will be the next frontier!!!!

A study has found that 32% of consumers are interested in buying a VR head set - especially to augment gaming and shopping! 

Wednesday, December 30, 2015

Top 4 Startup Mistakes that represent 80% of Failures

1. 36% - Build Something Nobody Wants 
2. 18% - Hire Poorly 
3. 13%  Lack of Focus 
4. 12% - Fail to execute sales and marketing

Sunday, December 27, 2015

There can be only One!

A Unicorn is a technology start-up valued at more than $1 billion.  They are those elusive animal that all venture capitalists and investors are seeking.

    
They say "there can be only one" 

Their are hundreds of these Unicorns 

Well known -  Uber, Pinterest, Google, Facebook  and Airbnb 

but also unknowns such as 


  • social media for creatives - Redbubble
  • business-software start-up - Apttus 
  • the cloud identity-management company Okta.
  • referral system - Referron
  • social media and data analytics - Keynected 

These Unicorns have the opportunity to tap a larger market of connected customers than ever.

The reality is that most startups are living in a fantasy world ,  with massive valuations - not yet turning a profit - and will be destroyed by the tech bubble.

Most of these founders and investors are disconnected from reality, conjuring numbers out of thin air. 

Will your unicorn  be revealed as nothing more than a donkey with a cardboard tube taped to its forehead?

"Are you the one" - there can be only one!"

Since time immemorial man has been searching for their elusive unicorn - with entrepreneurs selling their magical unicorn powder - promising their customers special powers.


Does your unicorn actually perform a powerful sort of alchemy, transforming us into better people, thus justifying  the heady valuations?

Is your Unicorn a victor, stepping up to the  epic struggle to change the world, soaring to unimaginable heights, becoming not just a successful company but a legend . - leaving "generational legacies "? 

Inspired by Adrian Chen is a New York-based writer whose work has appeared in Wired, New York magazine and The New York Times. 


Friday, December 25, 2015

Uber for...... A sharing economy


Uber for carers and seniors - Honor 

Honor raises $20m - Matching Carers with Seniors

What it is: Honor matches seniors with professionals who can take care of them in their homes while giving concerned family members a way to keep track of everything. Unlike on-demand services like Uber and Lyft that let people accept jobs right away, Honor wants its home-care professionals, who start at $15 an hour, to foster long-lasting relationships with seniors. Honor tries to teach them what to expect and pair them up with seniors with whom they can work well. For example, a senior who speaks Mandarin Chinese can opt to match with a home-care professional who also speaks Mandarin.
Funding: $20 million from Kevin Colleran, Slow Ventures, Homebrew, Jessica Alba, Jeremy Stoppelman, Max Levchin, Kapor Capital, Andreessen Horowitz 
Uber for Hair 

What it is:  For $99 a month, Vive lets customers get as many blows rya as they want from hair salons in their city. Alanna Gregory, the company's founder, had a hard time finding a place to get her hair blown out aside from Drybar, which books up weeks in advance. Vive has launched in beta in New York City.

  Uber for Trucking - Convoy
What it is: While Uber wants to the be the logistics network for the world, one startup is taking on the industry that Uber hasn't gained a stronghold in: trucking. The Seattle-based startup pairs shippers with trucks, eliminating the need for brokers and finding the right truck based on the cargo, capacity, equipment needed, and price. The startup is geared more towards local and regional rather than long-haul trucking, giving truck drivers the option to make more money but still get home for dinner. Sound like Uber, much?
Funding: $2.5 million from Amazon CEO Jeff Bezos, Salesforce CEO Marc Benioff, Dropbox CEO Drew Houston, eBay founder Pierre Omidyar, and ex-Starbucks president Howard Behar

Uber for Programmers - gigster 
What is it: Gigstet connects software and app development teams with the company that needs them. As a customer, you write, in plain English, what you want your business app to do. Then, Gigster analyzes your request, figures out the best team for the job — including programmers, product managers, and designers — and gives you a flat quote with a guaranteed price
Funding: $10 million Series A

Uber for rides - Ride.com 

What it is: Oscar Salazar, Uber's founding CTO and third cofounder alongside Garrett Camp and Travis Kalanick, launched Ride earlier this year to make commuting less of a hassle. Ride is focused solely on commuters and carpooling and it wants to create efficiency there, particularly in places where public transportation is not readily available. It works by matching a company's employees — people who likely have their own cars but want to save money by riding together — with coworkers who share similar commutes.
Funding: None announced.

Meerkat raises $18m - live streaming video

What it is: Meerkat is a new livestreaming app that syncs up with Twitter to let you live stream and share video in real time. The app quickly became a favorite of Product Hunt users several weeks after it was posted to the startup and app discovery website. It was a hit at SXSW as well. Sources tell TechCrunch that Meerkat now has more than 300,000 users. Meerkat initially depended on Twitter for its social graph. But Twitter acquired a rival livestreaming app called Periscope and then briefly crippled Meerkat by limiting its access. From a usage standpoint, however, both apps are now seeing similar engagement.

Funding: $18.2 million from Raine Ventures, CAA Ventures, Vayner/RSE, WME, Chad Hurley, David Tisch, Ooga Labs, Aleph, Entree Capital, DreamIt Ventures, Gigi Levy, Ron Gura, Eyal Gura, PLUS Ventures, Jared Leto, Universal Music Group, Broadway Video Ventures, Comcast Ventures, SherpaShare, Vaizra Investments, Slow Ventures, Kevin Colleran, Soma Capital, Greylock Partners 

Website: http://meerkatapp.co/

Hot startup - gogoro

What it is:  Gogoro launched this year after working in stealth mode since 2011. The company debuted its first product at this year's Consumer Electronics Show: a smart, plug-free electric scooter. The scooter is powered by a portable battery that you will be able to swap out at Gogoro stations across major cities, according to the company. Gogoro's scooter is best for commuting and short trips: its scooters go up to 60 miles per hour, and you can get about 100 miles out of a charge. The Gogoro system connects to the cloud via a cellular network and provides onboard diagnostics through a connected smartphone app.
Funding: $300 million; investors include Dr. Yin and Cher Wang of HTC

Thursday, December 24, 2015

Heres a $495 Christmas Gift for being you!

Right now you're probably about to wind down for the holiday break. Right now too you're probably thinking about what went right and wrong in 2015 ... and how to kick your results up a notch in 2016.


It answers that elusive question …

“What’s the best way to scale up 
my business in 2016?”

It’s a 7 part online course that shows you how to give your business that ‘X-Factor’ (the course is worth $495 however we’re making it available free for a limited time). Check out the details below.

May you have a relaxing and safe holiday break with your family.

SCALE-UP 2016. Get that X-Factor & Take Your Profits to the Next Level

This FREE 7 part online course shows you how.

Here’s just some of what 'The Edge' course covers:
  1. The Success Formula – most business owners miss at least one of these ingredients.
  2. Productivity tips that enable you to reclaim up to 10 hours a week
  3. The Achiever Productivity Matrix: what to focus on and what to avoid
  4. How to eliminate mind chatter and develop laser like focus
  5. The 4 factors of growth … and which to focus on that will produce the biggest improvement.
  6. The magic of numbers … how to make small tweaks to what you’re doing now and potentially double your business in the next 12 months.
  7. How to create lasting change … even if you have had trouble making initiatives stick in the past.

BONUS: 23 page workbook 

When you enrol just download the workbook and work through the exercises as you watch the video. The exercises are designed to help you identify practical action steps that you can put in place and profit from immediately.

Friday, December 18, 2015

10 Gems for an Entrepreneur

1. Be Passionate

The biggest question any entrepreneur should ask themselves is: “Am I 100 per cent in or 100 per cent out?” There is no middle ground for entrepreneurs. I’ve never wanted “simple” or “easy”, because the challenge is what drives my hunger to learn more, do more and try more. 

Focus on what you really want and don’t be afraid to ask for it. If you only ask for what you think is realistic or achievable, you limit your own potential.

 #ifshecanican #smb #smallbusiness

(BFO from Jo Burston - rare birds )

2. Be determined 

Set very clear goals. Growing your business, increasing sales and hiring new employees need SMaRT goals. Be determined !!! You can't be half in or half out.

Once you have make your goals - work to achieve them with 100% commitment! 

3. Take action - don't be afraid to fail

Don't be afraid to make it happen - take action! 
There are 3 types of people!
1. Who make it happen
2. Those who wished they made it happen
3. Those who looked around and said "what the fuck has just happenned!"

If the upside is greater than the downside  - know this - don't be afraid to take risks- but make sure they are informed,calculated risks! 
- understand that big challenges can result in big rewards
- failure from action is a major part of being a success! It is how you deal with failure that sets you apart! Some of the best ideas arise from the ashes of a shuttered business.
- Be prepared to "pivot" - be able to adapt and change direction quickly! 

 (Spreets sold to yahoo for $40m - and stemmed from a failed business called Booking Angel)

If you understand that failure is part of being an entrepreneur, you will take those failures and use them as learning experiences. Real world experience, even failing, will teach you more than you would ever learn in a classroom.
However, failure from inaction isnot cool. Just as there is good debt and bad debt... There is good failure and bad failure! 
4. Chunk it

Break tasks down into bite size chunks! 
How do you eat an elephant? One piece at a time! 

5. Continual learning

-Invest in education and continual learning. Remember you are on a journey. 
- Get mentors and coaches and
- continually educate yourself
- failing is part of a learning process 

6. Build a great team 

- Focus on what you are good at, and outsource the stuff! 

- get a coach - hold you accountable and seating on right track
- build teams to help you expand your business. 
- surround yourself with talented, like-minded people to fill in the gaps. And realise that you can get your best ideas from team members.
7. Cash Flow 

- understand cash flow and where money  is coming from and going to
- be sure to budget
- make sure there is more money coming in than going out - whether money in is for capital it sales!

Cash flow  problems can ruin a business and a marriage!

8. Build strong valued relationships

- network 
- refer - see how you can add value to the other person - the law of reciprocation works!
- be trustworthy

Tip
being punctual is the most important habit for entrepreneurs. When tou are on time for a meeting, phone conference, or completing a deadline, it establishes trust and proves to partners, investors, and customers that you are someone they can deal with.

 9. Sell - and be great at it 
- you are always selling either
 to investors, employees, customers, suppliers and stakeholders
- know that people don't like to be sold to - but like to buy!

10. Be customer focussed 
- identify the pain - and provide a painkiller - not a vitamin!!!
-  it's the customer that's important - not your product - its about them, not you! 

click here to get the X Factor in your business