Tuesday, May 07, 2024

Kanwal Rekhi and Saber Bhatia - Silicon Valley legends


I had the pleasure of hosting Kanwal Rekhi at a forum when he came to visit Sydney . It was definitely a bucket list moment for me !!

Kanwal’s post on his Hotmail story!!

I first met Sabeer Bhatia when he started Hotmail. I passed on his request for investment because I could not figure out how he would make money. His Webmail was great and solved many problems with early email. Email for most was tied to their job and only available from office. Webmail made it independent of job and accessible from any browser. 

But it was free and I would say why not charge a dollar a month? He did not want any friction in way of acquiring users. Sabir would talk about building a user base of 10 million. He invented virality and was getting 60,000 users a day at one time. He would talk about upselling to those users. I would say, Sabir, you have nothing to upsell.

I finally warmed to investing one million dollar in his company. I was on my way to India in the fall of 1998 and said that I would invest when I am back in 2 weeks. While in India, news broke that Microsoft was acquiring Hotmail for $400 million. I was shocked to hear that.

It was a great learning experience for me. Sabir did not have any thing to upsell but Microsoft did. Microsoft had spent $2 billion to build its MSN and had only one million users. With the acquisition of Hotmail it was acquiring 10 million users for only $400 million. I realize for the first time that an asset has a different value in the hand of a different user.

Microsoft had a great deal at $400 million and Sabir was proven right that it would be worth a lot if he had 10 million users, even if he did not have any revenue.

The sale of Hotmail started the dotcom gold rush in earnest.

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